Privacy Policy

This privacy policy (“Policy”) describes how personally identifiable information (“Personal Information”) that you may provide on the website www.villa-valhalla-djerba.com (“Website” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access, update, or delete your information. This Policy is a legally binding agreement between you (“User”, “you”, or “your”) and the operator of this Website (“Operator”, “we”, “our”, or “us”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this agreement. This Policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.

Automatic Information Collection

When you access the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences, or the webpage you were visiting before accessing the Website and Services, the pages of the Website and Services that you visit, the time spent on those pages, the information you search for on the Website, access times and dates, and other statistics.

Automatically collected information is used only to identify potential abuse cases and to establish statistical information regarding Website and Service usage and traffic. These statistical information are not otherwise aggregated in a way that identifies a particular user of the system.

Collection of Personal Information

You may access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific individual. However, if you wish to use certain features of the Website, you may be required to provide certain Personal Information (e.g., your name and email address). We receive and store all information you knowingly provide to us when you create an account, post content, or fill out online forms on the Website. If necessary, this information may include the following:

• • Personal data such as name, country of residence, etc.
  • Contact details such as email address, address, etc.
  • Account details such as username, unique user ID, password, etc.
  • Information about other people such as family members, friends, etc.

Some of the information we collect comes directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but you may not be able to take advantage of certain features of the Website. Users who are unsure about which information is mandatory are encouraged to contact us.

Use and Processing of Collected Information

To make the Website and Services available to you, or to meet a legal obligation, we must collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide the products or services requested. All information we collect from you may be used for the following purposes:

• • Create and manage user accounts
  • Send administrative information
  • Request feedback from users
  • Improve user experience
  • Enforce terms and conditions and policies
  • Operate and administer the Website and Services

The processing of your Personal Information depends on how you interact with the Website and Services, where you are located in the world, and if one of the following conditions applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply whenever the processing of Personal Information is subject to European data protection legislation; (ii) the provision of information is necessary for the performance of a contract with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary to comply with a legal obligation to which you are subject; (iv) processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of legitimate interests pursued by us or by a third party.

Note that under some legislations, we may be allowed to process information until you object (by unsubscribing), without having to rely on consent or any of the legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and particularly if the provision of Personal Information is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Managing Information

You may delete certain Personal Information that we hold about you. The Personal Information you can delete may change as the Website and Services change. However, when you delete Personal Information, we may retain a copy of the unmodified Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you wish to delete your Personal Information or permanently delete your account, you can do so by contacting us.

Disclosure of Information

We will disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Retention of Information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you have updated or deleted it, but not in a manner that would identify you personally. Once the retention period has expired, Personal Information will be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be exercised after the retention period has expired.

User Rights

You may exercise certain rights regarding your processed information. In particular, you have the right to do the following: (i) you have the right to withdraw your consent when you have previously given consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a basis other than consent; (iii) you have the right to know if we process information, obtain information about certain aspects of the processing, and obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and request that it be updated or corrected; (v) you have the right, in certain circumstances, to restrict the processing of your information, in which case we will not process your information for other purposes than to store it; (vi) you have the right, in certain circumstances, to obtain from us the erasure of your Personal Information; (vii) you have the right to receive your information in a structured, commonly used, and machine-readable format and, if technically feasible, to transmit it to another controller without hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract to which you are a party, or on pre-contractual obligations thereof.

Children's Privacy

We do not knowingly collect Personal Information from children under 18 years of age. If you are under 18, please do not submit any Personal Information via the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information via the Website and Services without their permission. If you have reason to believe that a child under 18 has provided us with Personal Information via the Website and Services, please contact us. You must also be of sufficient age to consent to the processing of your Personal Information in your country (in some countries, we may allow your parent or guardian to do so on your behalf).

Cookies

The Website and Services use “Cookies” to enhance user experience. Cookies are small data files placed on your device. They allow us to collect information such as your IP address, browser type, and browsing activity, and are used to track and analyze usage and trends. You can choose to accept or refuse cookies, or to notify you when a cookie is being sent. If you choose to refuse cookies, some parts of the Website and Services may not function properly.

Security

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Changes to this Policy

We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Policy, please contact us:

• • By email: info@villa-valhalla-djerba.com
  • By visiting this page on our website: https://www.villa-valhalla-djerba.com/contact-us
  • By mail: Villa Valhalla, Djerba, Tunisia